Questions and Answers About Your Subscription or Donation

Q.  What does a subscription cover?

A.  No additional out-of-pocket expense will occur if your insurance company does not pay the entire balance of your bill, provided deductibles and co-payments are met.  Federal Law requires ambulance services to collect co-payments and deductibles.  It also entitles you to unlimited emergency service and conditional non-emergency, but medically necessary transfers.

Q.  What does a subscription not cover?

A.  Un-authorized usage of non-emergency ambulance transportation with HMO's.  As with most HMO's you must get pre-authorization before any medical procedure is performed, non-emergency ambulance transportation is no different.  If you do not get pre-authorization for non-emergency ambulance transportation you will be responsible for the full amount of the bill.  (Note:  In the event of an emergency do not stop to get pre-authorization from your HMO for ambulance service.  Any delays in notifying EMS in an emergency situation should be avoided, as a rule in an emergency, phone EMS first your insurance company second.

Q.  Why doesn't my subscription cover transport by ambulance to a doctor's office?

A.  According to Medicare and all other insurance carriers, transport by ambulance to and from a doctor's office for any reason is not medically necessary.  Medicare, unfortunately, is not influenced by patient condition.  You can still be transported by ambulance to a doctor's office, but you will be responsible for the cost.

Q.  Do I have to subscribe to an ambulance service and if I don't subscribe can I still use Rescue 8's services?

A.  Subscription is not a requirement and yes you can still use Rescue 8's services, non-subscribers will just be subjected to higher out of pocket expenses and be responsible for any unpaid balance the insurance company did not pay.

Q.  Where does my money from the billing of my insurance and money received from ambulance subscription and donations go?

A.  Rescue 8 is a non-profit organization and all money received from insurance billing, donations, and ambulance subscriptions is used towards the purchase of state of the art medical equipment, vehicles, staffing, training, and education.   Third Party Ambulance Billing and Ambulance Subscriptions and Donations help to avoid local governments